Delivery information

We are able to deliver next day as long as orders are received BEFORE our cut off time which is 1:00PM.

Please note that deliveries are made with 17.5 ton lorries with a tail gate.

The crates are transported on a pump pallet truck and dropped at kerbside or nearest hard surface. Due to the weight of the crates they cannot be moved on gravel drives etc. – only on hard solid surfaces.

The driver is not responsible for handling tiles so please ensure that you have the labour available to do so.

If you can only be reached by sharp bends, narrow driveways etc. you must inform BraziliStone when ordering, as alternative arrangements may need to be made. If the driver is unable to gain access to your property or site, then your crate(s) will be returned to the nearest depot where you will have to make other arrangements at your expense.